Billing Policy
Effective July 23, 2026
1. Payment methods
We accept major credit and debit cards and other payment methods made available at checkout through our payment processor. Payment information is handled directly by our payment processor and is not stored on Proledger servers.
2. One-time charges
Packages and Render Credit purchases described on the Pricing page are one-time charges at the time of purchase, not recurring subscriptions, unless a subscription option is explicitly presented and confirmed by you at checkout.
3. Currency and taxes
All prices are listed in U.S. dollars. Applicable sales tax, VAT, or other transaction taxes will be calculated and displayed at checkout where required by law.
4. Failed or declined payments
If a payment fails or is declined, your order or Render Credit purchase will not be processed until a valid payment is received.
5. Invoices and receipts
A receipt is sent to the email address provided at checkout. For a formal invoice with additional billing details, contact support@proledger.org.
6. Billing disputes
If you believe you were charged in error, contact support@proledger.org with your order number within 30 days of the charge so we can investigate before any dispute is filed with your bank.
Contact
PROLEDGER LLC
support@proledger.org
1601-1 N Main St Apt 3159, Jacksonville, FL 32206